Refunding Policies

We make working with us easier by offering a satisfactory “guarantee provision” with all projects.
We provide a 14-day satisfaction guarantee only when it falls into the following cases:

We take the responsibility to provide you with 100% satisfactory results upon completion of the agreed project. If you are not happy with our results, you can reach out to before requesting a refund.

If you are not satisfied with the project you can notify Zaczee within 72 hours of the project’s completion. We will then do all necessary to address and fix whatever it is that you are not satisfied with. If we don’t hear from you within 72 hours of us having completed the project, we assume that you are satisfied with the project and no refund will be offered.
If you notify Zaczee about your issues within the 72 hours of the task being completed and approved, we will address your issues and will deliver you the project with all the modifications as per your expectation.
If you notify Zaczee about the issues after the timeframe of 72 hours of the task being delivered, then you need to buy it again.
Our team reserves the right to review and compare the delivered project along with the task requirements specified by you to understand whether the outcome is really different.
If the issues of the delivered project are notified within 72 hours but still we are not able to provide the project or the task as per your requirements, we will refund the full amount within 14 days of your request to refund the amount and rollback your website to its prior state.
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